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Advice

Thinking of calling an 09 number?

Always

Be in control

Know what you’re paying by checking the small print before you dial. Find out if it’s cheaper to call or text or if there is a way to enter on-line.

You’re how old…?

Check if you are you old enough to take part - it may not be made for kids and if you win you will not be able to claim your prize because you will need to show proof of your age first!

Always get permission before you call

If you don’t pay the bill ask the person who does before you spend their money! If you do pay the bill then make sure you know how much it will cost you.

Block premium rate?

  • Block it completely
    You get premium rate call barring for landline phones by contacting your phone network. If a phone has premium rate call barring then the phone will not let you dial a number that starts with 09.
  • Set up a limit
    If you want to use premium rate a bit but not too much you can speak to your phone company about having a cap on your bill. This means that if you only want to spend a set amount, e.g. £50 a month, you can tell them that you would like a £50 cap on the bill and they will contact you when you reach this amount.

Stop SPAM calls?

SPAM can be a text message, advertising call or literature sent to you email or home. If you don’t know who sent it to you and you don’t know the company then beware. Never respond because companies should not promote themselves in this way. Always keep your personal details private so only people you know and trust have them. Register your details with the Telephone Preference Service. They will ensure your phone number is taken off marketing (advertising) lists. For more details please follow this link to visit the TPS website: www.tpsonline.org.uk. You can register your postal address (but not your email) at the Mailing Preference Service. For more details please follow this link to the MPS website: www.mpsonline.org.uk.